What personal information do we collect from the people that visit our website?
When ordering on our website, you may be asked to enter the following information: your given name, last name, email address, phone number, date of birth and a city where the game to be conducted.
When do we collect information?
We collect PII from you: when you order a callback on our web-site, subscribe to a newsletter, fill out a form or enter information on our site.
How do we use your information?
We may use your information for the purpose of individual communication with you on issues related to:
— your participation in the story role game «Questoria»;
— consulting you in connection with the possible order of our services;
— the quality control of the services;
— sending you periodic email, containing information about new services, company news, marketing offers, and other information for clients.
How do we protect visitor information?
Our website is analyzed on a regular basis for security issues and known vulnerabilities in order to make your visit to our site secured. This includes, but not limited to, malware scanning.
Your personal information is stored behind secured networks and is only accessible by a limited number of persons who have special access rights to that secured system and obliged to keep the information confidential.
We only provide articles and information. We never ask for credit card numbers.
Our system adopts standardized security approaches when a user enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a trusted gateway provider and are not stored or processed on our secured servers.
Do we use ’cookies’?
— Better understand your preferences and personalize «Questoria» experience for you while you are on the site.
— Compile aggregated data about site traffic and site interactions to offer superior site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your browser warn you each time a cookie is being sent, or you can choose to turn them off. You do this through your browser settings. Since every browsing application varies, check up your browser’s Help Menu to learn how to tweak cookie settings.
If you turn the cookies off, some of the features that make your site experience more efficient may not function properly. It will turn off some of the features that make your site experience more efficient and some of our services will not function properly.
The Cookies We Set
This site offers newsletter or email subscription services, and cookies may be used to remember if you are already registered. These cookies may also help our website decide whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
When you submit data through a form such as those found on contact pages or comment forms, cookies may be set to remember your user details for future correspondence.
If users disable cookies in their browser:
As previously mentioned, if you turn all cookies off, some features of the website will be disabled. It will turn off some of the features that make your site experience more efficient and some of our services will not function properly. However, you can still place orders by giving us a call.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We do not include or offer third-party products or services on our website.
California Online Privacy Protection Act
According to CalOPPA we agree to the following:
— Users can visit our site anonymously.
— Users are able to change their personal information:
• By email us at email@example.com
How does our site handle Do Not Track signals?
We do not honor Do Not Track signals. However, we neither track nor plant cookies for anything aside from the customer experience purpose as stated in the cookies section above.
Does our site allow third-party behavioral tracking?
We do not allow third-party behavioral tracking.
U.S. COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under 13, the U.S. Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation’s consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will notify you via email
• Within 7 business days
We also agree to the Individual Redress Principle, which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only those individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions
To be in accordance with CANSPAM, we agree to the following:
• Not use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at and we will promptly remove you from ALL correspondence.
Updated and effective as of: March 02, 2018.